| NOTICE |
Redemption & Store Pickup
|
Seller |
|
See all notices |
|
Dear Customer,
For Self Collection, Please call 9792-5231 to check for stock before making your trip down for collection as we are operating a number of retail outlets. We may sometimes faced shortage of stock. Sorry for the inconvenience caused.
Sincerely,
1stshop
|
| NOTICE |
How do I file for exchange/replacement/refund?
|
Seller |
|
See all notices |
|
>Any return of exchange of items will be applicable within 7 days upon receiving of the item
Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
Defective item issue
>Physical appearance damage will void warranty(No exchange/return allowed)
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Must keep original box for warranty purpose (For Price more than $50, Like Fan, Air purifier, Vacuum Cleaner etc)
>We only accept return by Qxpress, any other return like singpost, ninjavan, etc, we won't accept.
Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>We don't provide trial, so cannot exchange/return due to this reason.
|
| 34138199 |
Inquiry for the item from tmr**** |
enc******* |
2018-12-25 |
Answered |
| |
Hi.
what material is the item's lid made of? |
| |
[Re] Inquiry for the item from tmr****
Dear Customer,
Please sms/whatsapp 9792-5231 for support!
Thanks!
Sincerely,
1stshop
http://1stshop.sg |
|
| 31476288 |
Authentic? |
jen******* |
2018-04-16 |
Answered |
| |
Hi, May i know if the RELEA Food Jar is OEM or Original? |
| |
[Re] Authentic?
Dear Customer,
Original RELEA.
Thanks!
Sincerely,
1stshop
http://1stshop.sg |
|
| 28186575 |
keep warm |
see******* |
2017-08-24 |
Answered |
| |
Hi, can we use this just to put rice and keep warm? |
| |
[Re] keep warm
Dear Customer,
Sure can, can keep 24hours. Thanks!
Sincerely,
1stshop
http://1stshop.sg |
| |
[Re] keep warm
just to check y the 20% cannot use to buy hello jar? |
| |
[Re] keep warm
sorry one more question, how heavy is the 500ml hello jar? |
| |
[Re] keep warm
Dear Customer,
Around 500g, Thanks!
Sincerely,
1stshop
http://1stshop.sg |
|
| 27895911 |
Inquiry for the item from den**** |
den******* |
2017-08-03 |
Answered |
| |
Hello, can you advice if you have 700ml? Thanks! |
| |
[Re] Inquiry for the item from den****
Dear Customer,
Yes have, Thanks!
Sincerely,
1stshop
http://1stshop.sg |
|
| 27051644 |
any food recipe ? |
Rai******* |
2017-05-30 |
Answered |
| |
Hi, I have received the item. May I know what other food is suitable for this cooking? Do you have a food recipe that you can email me? Thank you. |
| |
[Re] any food recipe ?
Dear Customer,
Sorry we have put recipe in the description, only such recipe for now, Thanks!
Sincerely,
1stshop
http://1stshop.sg |
|
