| NOTICE |
Redemption & Store Pickup
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Seller |
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See all notices |
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Dear Customer,
For Self Collection, Please call 9792-5231 to check for stock before making your trip down for collection as we are operating a number of retail outlets. We may sometimes faced shortage of stock. Sorry for the inconvenience caused.
Sincerely,
1stshop
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| NOTICE |
How do I file for exchange/replacement/refund?
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Seller |
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See all notices |
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>Any return of exchange of items will be applicable within 7 days upon receiving of the item
Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
Defective item issue
>Physical appearance damage will void warranty(No exchange/return allowed)
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Must keep original box for warranty purpose (For Price more than $50, Like Fan, Air purifier, Vacuum Cleaner etc)
>We only accept return by Qxpress, any other return like singpost, ninjavan, etc, we won't accept.
Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>We don't provide trial, so cannot exchange/return due to this reason.
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| 34681050 |
Inquiry from 238**** |
max******* |
2019-02-20 |
Answered |
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Can i know the warranty? 1 year? for Roidmi F8/Roidmi F8E |
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[Re] Inquiry from 238****
Dear Customer,
3 MONTHS. Thank you, have a nice day!
Sincerely,
1stshop
http://1stshop.sg |
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| 34251110 |
Inquiry for the item from wee**** |
wee******* |
2019-01-05 |
Answered |
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Secret Inquiry |
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[Re] Inquiry for the item from wee****
Secret Inquiry |
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| 34237884 |
Inquiry related delivery from luc**** |
luc******* |
2019-01-04 |
Answered |
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Secret Inquiry |
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[Re] Inquiry related delivery from luc****
Secret Inquiry |
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[Re] Inquiry related delivery from luc****
Secret Inquiry |
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[Re] Inquiry related delivery from luc****
Secret Inquiry |
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[Re] Inquiry related delivery from luc****
Secret Inquiry |
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| 34150639 |
Inquiry related delivery from 245**** |
cuo******* |
2018-12-26 |
Answered |
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it's 26/12 now and I havent heard anything about shippment. May I know when the order will be shipped?? |
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[Re] Inquiry related delivery from 245****
Dear Customer,
Stock will reach u around 1 Jan.
Thanks!
Sincerely,
1stshop
http://1stshop.sg |
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| 34062337 |
Inquiry related delivery from fly**** |
fly******* |
2018-12-18 |
Answered |
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Hi seller, when are you shipping out my order (285573952).
It says shipping out date is 17 dec. |
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[Re] Inquiry related delivery from fly****
Dear Customer.
We apologize for the shipping delay you are experiencing are we are in the midst of restocking out of stock items.
Do give us 5-7 days for our shipment to arrive and we will ship your item out immediately upon its arrival.
We seek your kind understanding on this matter and are extremely sorry if there is any inconvenience caused.
Have a nice day.
Pero Shaw
1STSHOP
http://1stshop.sg |
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| 34014598 |
Inquiry for the item from 244**** |
dar******* |
2018-12-13 |
Answered |
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Ready stock? |
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[Re] Inquiry for the item from 244****
Dear Customer,
Next week ship out.
Thanks!
Sincerely,
1stshop
http://1stshop.sg |
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| 33972753 |
Inquiry for the item from fly**** |
fly******* |
2018-12-11 |
Answered |
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Your F8e doesn't comes with the mite dust tool? |
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[Re] Inquiry for the item from fly****
Dear Customer,
Please sms/whatsapp 9792-5231 for support!
Thanks!
Sincerely,
1stshop
http://1stshop.sg |
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| 33953210 |
Inquiry for the item from Han**** |
Han******* |
2018-12-09 |
Answered |
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Hi, does the F8e come with free anti mite brush? Thanks! |
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[Re] Inquiry for the item from Han****
Dear Customer,
Please sms/whatsapp 9792-5231 for support!
Thanks!
Sincerely,
1stshop
http://1stshop.sg |
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