| NOTICE |
Redemption & Store Pickup
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Seller |
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See all notices |
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Dear Customer,
For Self Collection, Please call 9792-5231 to check for stock before making your trip down for collection as we are operating a number of retail outlets. We may sometimes faced shortage of stock. Sorry for the inconvenience caused.
Sincerely,
1stshop
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| NOTICE |
How do I file for exchange/replacement/refund?
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Seller |
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See all notices |
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>Any return of exchange of items will be applicable within 7 days upon receiving of the item
Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
Defective item issue
>Physical appearance damage will void warranty(No exchange/return allowed)
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Must keep original box for warranty purpose (For Price more than $50, Like Fan, Air purifier, Vacuum Cleaner etc)
>We only accept return by Qxpress, any other return like singpost, ninjavan, etc, we won't accept.
Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>We don't provide trial, so cannot exchange/return due to this reason.
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| 34601156 |
Inquiry for the item from mun**** |
mun******* |
2019-02-12 |
Answered |
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Hi, may I know when will you restock the item? |
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[Re] Inquiry for the item from mun****
Dear Customer,
Please sms/whatsapp 9792-5231 for support!
Thanks!
Sincerely,
1stshop
http://1stshop.sg |
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| 33338342 |
Inquiry for the item from jan**** |
jan******* |
2018-10-18 |
Answered |
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Secret Inquiry |
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[Re] Inquiry for the item from jan****
Secret Inquiry |
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| 32010905 |
Inquiry for the item from kay**** |
kay******* |
2018-06-08 |
Answered |
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Is this only the pad or including the massager? |
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[Re] Inquiry for the item from kay****
Dear Customer,
Only Pad.
https://www.qoo10.sg/item/XIAOMI-FREE-2-PAIR-PAD-XIAOMI-MAGIC-TOUCH-XIAOMI-MI-HOME-ELECTRONIC/546022922
Thanks!
Sincerely,
1stshop
http://1stshop.sg |
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| 31938687 |
Inquiry for the item from des**** |
des******* |
2018-06-01 |
Answered |
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Do you have ready stock for this item? |
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[Re] Inquiry for the item from des****
Dear Customer,
Thanks for your order from 1stshop, we have ready stock for your collection, please come to address below:
THE CRESCENT @ KALLANG 47 KALLANG PUDDING ROAD #11-02
Mobile : +65-9792-5231
Staff : Pero
Mon-Fri 10am-6pm
Sat 10am-1pm
Please DO contact before come. Thanks!
Sincerely,
1stshop
http://1stshop.sg |
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| 29977266 |
Inquiry for the item from ada**** |
ada******* |
2017-12-17 |
Answered |
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Does it include massage module or this is only the pad ? |
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[Re] Inquiry for the item from ada****
Dear Customer,
https://www.qoo10.sg/item/FREE-2-PAIR-PAD-XIAOMI-MAGIC-TOUCH-XIAOMI-MI-HOME-ELECTRONIC/546022922?banner_no=1305330
Thanks!
Sincerely,
1stshop
http://1stshop.sg |
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| 29977222 |
Inquiry for the item from ada**** |
ada******* |
2017-12-17 |
Answered |
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Are you selling only your pad? Does it include the massage module? |
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[Re] Inquiry for the item from ada****
https://www.qoo10.sg/item/FREE-2-PAIR-PAD-XIAOMI-MAGIC-TOUCH-XIAOMI-MI-HOME-ELECTRONIC/546022922?banner_no=1305330 |
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| 29855798 |
Inquiry for the item from och**** |
och******* |
2017-12-11 |
Answered |
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Secret Inquiry |
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[Re] Inquiry for the item from och****
Secret Inquiry |
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